WP NET will be kicking back, enjoying a little sunshine over the Christmas and New Year period. We're taking a slightly longer break than usual through early January, but our support staff are still available, though response times will be slower than usual.
Of course, all hosting services, backups, security scans and everything else continues to run and be monitored by WP NET throughout the holiday period!
WP NET 2019 Holiday Support Hours (Low-staff period): Dec 23 2019 - Jan 20 2020
Holiday Support Hours 2019:
- All times (including public holidays and weekends): Dec 23 2019 - Jan 20 2020 expected ticket response times: 24 – 48 hours
Normal Support Hours and Response Times (from 20 Jan 2020):
- Monday – Friday 8.30am – 6pm: 4 - 6 hours
- Other times (including weekends): 12 - 24 hours
May we wish you a very happy holiday season!
WP NET Support