• Wednesday, June 5, 2019

From June 14 through to July 22, WP NET Technical Support will be operating at lower staffing levels and response times will be longer than usual. Due to staff on leave coinciding with some backend system upgrades, WP NET's Support capacity will be reduced during this time.

WP NET Support - Low-staff: June 14 - July 22 2019

Support staff will be on hand, but response times will be longer than usual:

  • Monday – Friday: ~24 hours
  • Other times (including weekends): 24 – 48 hours

If your support issue is urgent, please flag the ticket High priority. Other tickets will be dealt with as soon as possible. Your patience is appreciated.

Please accept our apologies for any inconvenience caused.