Managing Disk Space Usage

Each hosting plan has an allocated amount of disk space - if you exceed this limit you will receive an automated email notification each day that the hosting service is overusing disk space.

If a hosting service exceeds the current plan's disk space allocation for 3 consecutive days, a disk space upgrade will be applied automatically to cover your current usage. For example, if a site is on the Starter 1GB plan and the disk space usage is 2.2GBs, a +2GB disk space upgrade will be applied, bringing the total allocation to 3GB.

If you want to reduce your disk space usage, check your account for any backups or other large files that can be removed. Remember, storing backups in your web hosting disk repository is not recommended - you should download and store your backups offline or store them with a cloud storage service.

NOTE: The automatic, nightly backups (available in the Plesk Panel) do not count toward your disk usage. However, Plesk backups that you create do count towards your disk usage.

Plesk Panel Disk Space

Disk space usage for the current subscription can be viewed in the Plesk Panel. On the right-hand sidebar there is a panel called "Resource Usage", the current Disk Space used for all sites under the subscription is shown here.

Please note that the Plesk disk usage statistics only update once every 24 hours, so will not always give an accurate reading of your disk usage (particularly if you have recently added or removed a lot of data). To check exact usage you can go to the Plesk File Manager, select all the folders in the home directory and then select More > Calculate Size. The sizes are displayed in the file list.

Plesk Panel File Manager

You can use the Plesk File Manager to find where you are using disk space and you can also remove files and directories. Login to the Plesk Panel and go to Files.

To Calculate the Size of a directory in your account (for example, /wp-content/), simply check the items in the Plesk File Manager and then - from the File Manager menu - select More -> Calculate Size.

User Generated Plesk Backups

User-generated Plesk Backups count towards your account's disk usage, so if you have created your own Plesk backups these may be the cause of your overuse.

Log into your Plesk Panel and go to Websites & Domains -> Backup Manager to remove any backups that may be causing you to go over your limit. To save a copy first, download the backup to your computer by clicking the green down arrow icon.

WP NET Site Info Dashboard Widget

On your WordPress Admin Dashboard you will find a widget called WP NET Site Info. This widget displays the size of some common directories in your WordPress installation:

  1. Entire site: the total size of the webroot (usually /httpdocs)
  2. /wp-content
  3. /wp-content/themes
  4. /wp-content/plugins
  5. /wp-content/uploads

This information may prove useful to help you identify where you may be using a lot of excessive disk space. Note that the folder size information is update hourly, so changes you make will not be reflected in these numbers straight away. Also, the folder size information displayed here may not be 100% accurate, though it will be close. The Plesk Panel File Manager is the preferred way to get up-to-date and completely accurate disk space usage information.

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